Microsoft® FrontPage® 98 Technical FAQ

While we do support the FrontPage extensions on our site, we regret we are unable to offer assistance for questions related to the operation of the FrontPage program itself.
If your question is related to our hosting service, an example of this would be if the FrontPage extensions in your account became corrupted, please do contact us if the question is not answered in this page, otherwise please consider visiting the following sites and/or contacting the Microsoft Technical Support at the numbers listed in your FrontPage manual.

• Microsoft's FrontPage Support Page
  
  
• The Mining Company
  
• Web Authoring with Frontpage
  
• Links to FrontPage

1. I want to use FrontPage. How do I set it up for my account?
   
2. I am running into a lot of problems with the FrontPage extensions. I am editing the files on my computer and then uploading them through FTP. What am I doing wrong?
   
3. There are a bunch of weird files and directories in my account. Can I delete them?
   
4. My FrontPage Web Site is generating error messages and cannot find certain pages. How do I fix this?
   
5. I already have the files for my site in a directory on my hard disk. How do I upload them? With an FTP program?
   
6. How do I publish my FrontPage Web Site to my Internet Web Gateway account?
   
7. How do I add a FrontPage counter to a Web Page?
   
8. I am trying to preview my page in FrontPage and instead of a Hit Counter I see the words [Hit Counter]. What is wrong?
   

I want to use FrontPage. How do I set it up for my account?

If you did not request FrontPage Server Extensions when your account was setup, they are not installed. Please contact Internet Web Gateway Support to setup FrontPage support.

I am running into a lot of problems with the FrontPage extensions.
I am editing the files on my computer and then uploading them through FTP. What am I doing wrong?

A site created with FrontPage should NOT be uploaded through FTP or some of the features will not work.

Please be aware that FrontPage maintains index and configuration files on the remote site. If you add web pages to the site with plain FTP, the changes will not be recorded, and FrontPage may begin to function abnormally thereafter. It is recommended that you use only FrontPage to modify a FrontPage site.

Here is the correct way to do it:

1. Connect to the Internet
2. Start FrontPage (Explorer). The getting started window will pop up.
3. Select <Open FrontPage Web>
4. Click <More Webs...>
5. Type the name of your domain in the box entitled "Select a Web server or disk location", for instance your-domain.com
6. Click <List Webs>, select the <Root Web> or the web you wish to edit, then input the username and password for your account.
7. You can now start creating your site by using the example webs or by creating new pages yourself.
   

Note: If you follow the above process, the <Publish FrontPage Web...> option is not required. The site is saved and updated automatically on the Web Server when changes are made.

If you log in to your site with plain FTP and find some directories (for example, _vti* ) and files (for example, .htaccess ) that you did not upload, do not delete them. They belong there, and you will damage the FrontPage extensions if you remove them.

1. Open your FrontPage Web as described here
2. In FrontPage, click on the Tools Menu and select <Re-calculate Hyperlinks>

If you have a UNIX account, you can perform the same operation by:

1. Telnet to your account
2. Type: fixweb your-domain.com

If you are using a FrontPage Web, you should NOT have to use an FTP program at all. To upload files from your hard disk, open your web as described at here, then go to File, <Import...> from the pull-down menu in FrontPage (Explorer). Click on the <Add File> button to add files from your hard disk.

How do I publish my FrontPage Web Site to my NetNation account?

You only have to publish your FrontPage Web if you are creating the site offline using the personal web server. If you are creating/editing your site while connected to the Internet, click here.

If you are have created your Web Site offline, follow these steps to publish it on your Web Server:

1. In FrontPage (Explorer), click on the File menu and select <Publish FrontPage Web...>
2. Check the <Publish changed pages only> box if you are re-publishing a FrontPage web. This will only send pages that have been edited since the last time you published the FrontPage Web.
3. Check the <Include child webs> button to publish all child webs within the Root Web Site. This option only appears if you are publishing a <Root Web>.
4. For the <Publish FrontPage Web to:> field either select the destination Web Server from the list or click on <More Webs...>.
5. If you clicked <More Webs...>, type in location of the Web Server in the field entitled <Please specify the location to which you want to publish your FrontPage web:> (for example, http://www.your-domain.com/). Make sure you type http:// before your domain; omission of the http:// prefix has caused problems in the past.
6. Click OK, and wait for FrontPage to upload the new Web Site to the Web Server.
7. Open up your browser (Netscape Navigator, Microsoft Internet Explorer, etc.) and view your new FrontPage Web Site.

1. Open your FrontPage Web as described here
2. Click on the <Folders> icon in the View Menu (left vertical menu)
3. Double-click on the file you want to add the FrontPage counter to.
4. Wait for the Page to load up under the FrontPage Editor.
5. Click on the Insert Menu, select <Active Elements> and click on <Hit Counter...>
6. Customize your Hit Counter Properties and click OK.

Note: It is normal to see the words [Hit Counter] displayed in the FrontPage Editor.
7. On the File menu click <Save>
8. Load the web page in your favorite browser (Netscape Navigator, Microsoft Internet Explorer, etc.) to display the hit counter.

The counter and other "WebBots" will only start working when your Web Site is on the Web Server. You can then see them by viewing your FrontPage Web Site (eg, your-domain.com) with a browser (Netscape Navigator, Microsoft Internet Explorer, etc.)

If it still doesn't display, Recalculate Hyperlinks